Help, resources, and support

We can provide delivery for any size box and these will usually be delivered on a hiab vehicle (crane mounted to the vehicle) which will lift the container to the ground. An assessment of the site might be necessary to establish if access for the vehicle is possible. Cost of delivery is available on request

Delivery and collection of new and used containers are predominantly done by hiab lorry fitted with cranes. The lorries can site the shipping container up to 18ft from the side of the lorry. The lorries are not capable of lifting the containers over houses. It is the buyers’ responsibility to ensure access to the HGV as appropriate access to the site. All deliveries are agreed in advance, and you will be supplied with a date and time and be kept informed of any changes to the schedule. Delivery can only be arranged once full payment has been received. If you have concerns regarding delivery, we are happy to provide advice and guidance to ensure the container can be installed with minimal disruption.

The truck used for delivery depends on your location, container size, and site conditions. We work with experienced drivers and specialized equipment to ensure a smooth process. Here are the most common truck types:

• Roll-Off or Flatbed Tow Truck – Best for 20-foot or smaller containers and tight spaces.
• Tilt-Bed Trailer (One-Ton Dually) – Can deliver all container sizes and is highly maneuverable.
• Semi-Truck & Trailer – Handles all container sizes but requires more space.
• Step Deck Trailer – Used for Hi-Cube containers and long-distance transport. This truck doesn’t tilt, so offloading must be arranged separately.
• Container Chassis – Designed for intermodal transport, carrying standard and Hi-Cube containers.

🚛 Important: Availability may vary by location. If you have space limitations or special requirements, let us know in advance.

For more details on the delivery process and what to expect, check out our How We Deliver Shipping Containers page or Contact us for more information!

No, delivery is not included in the container price. The cost depends on the distance from our nearest depot to your location. Since shipping containers are delivered on large trucks weighing over 30,000 lbs, it’s important to ensure there’s enough space for safe delivery. Our team will work with you to coordinate the logistics and ensure a smooth drop-off. Contact us for a delivery quote and more details!

Delivery costs vary based on distance, location, and the type of equipment required. Tilt-bed delivery typically costs between $5–$10 per mile, with a minimum fee of $300–$500 to load and transport the container. Since shipping containers are large and heavy, they require specialized trucks for safe delivery.

For an exact quote based on your location, please request a quote or contact us, and our team will assist you!

Containers are classed as temporary structures and, in most instances, are not subject to planning laws. However, it is always advisable to seek assurances from your local planning office and any neighbours who could be affected by the siting of your container.

To ensure a smooth delivery, your site must be level and stable with enough space for the truck to maneuver. Here’s what you need to know:

Foundation: Shipping containers only need support at the four corners due to their rigid construction. Ideal supports include concrete pads, flagstones, railroad ties, or blocks. If using blocks, place them under each end and every 10 feet along the length for added stability.

Clearance & Space: Ensure at least 5 feet of clearance in front of the container to open the doors. For truck access:

• 10ft & 20ft containers need 75 linear feet of space.
• 40ft & 45ft containers need 120 linear feet of space.

If a 20ft container is delivered on a semi-truck (for multiple unit deliveries), allow for additional space.

Leveling: A level surface is crucial for the container doors to function properly. If the site is uneven, use blocks or supports to prevent alignment issues.

🚨 Important: If delivery is rejected because the driver cannot safely back into the site, a restocking fee of 15% plus trucking charges will apply. Make sure your location is properly prepared before delivery!

For more details, check out our Delivery Guide page.

Once your order is confirmed, delivery typically takes 2–5 days, depending on your location. Our insured fleet and skilled drivers ensure a smooth process. For more details, visit our Shipping & Delivery page.

Yes, you can! If you have the proper equipment to safely transport a shipping container, we’ll be happy to load your truck at the depot. After your purchase, we’ll provide you with a release number and pick-up details. You can then head to the designated intermodal depot, where they’ll load the container onto your truck.

If you don’t have a truck capable of hauling a container, we can assist with delivery. Please note that you must follow all DOT and OSHA regulations while at the depot, and we cannot be held responsible for any issues during transport.