Help, resources, and support

We can provide delivery for any size box and these will usually be delivered on a hiab vehicle (crane mounted to the vehicle) which will lift the container to the ground. An assessment of the site might be necessary to establish if access for the vehicle is possible. Cost of delivery is available on request

Delivery and collection of new and used containers are predominantly done by hiab lorry fitted with cranes. The lorries can site the shipping container up to 18ft from the side of the lorry. The lorries are not capable of lifting the containers over houses. It is the buyers’ responsibility to ensure access to the HGV as appropriate access to the site. All deliveries are agreed in advance, and you will be supplied with a date and time and be kept informed of any changes to the schedule. Delivery can only be arranged once full payment has been received. If you have concerns regarding delivery, we are happy to provide advice and guidance to ensure the container can be installed with minimal disruption.

The delivery truck depends on the container size, delivery location, and site conditions. We collaborate with experienced drivers and use special equipment to ensure hassle-free delivery. Here are the most common truck types used for delivery:

• Roll-Off or Flatbed Tow Truck – Best for 20-foot or smaller containers and tight spaces.
• Tilt-Bed Trailer (One-Ton Dually) – Can deliver all container sizes and is highly maneuverable.
• Semi-Truck & Trailer – Handles all container sizes but requires more space.
• Step Deck Trailer – Used for Hi-Cube containers and long-distance transport. This truck doesn’t tilt, so offloading must be arranged separately.
• Container Chassis – Designed for intermodal transport, carrying standard and Hi-Cube containers.

🚛 Important: Truck availability may vary by location. Please let us know if you have space limitations or specific requirements.

For more details on the delivery process and what to expect, check out our How We Deliver Shipping Containers page or Contact us for more information!

No. The free delivery option is not available for your purchased container. The delivery cost is based on the distance from the nearest depot to your location. Generally, containers are delivered on large trucks, so make sure there is enough space for safe delivery in your location. Our experts will coordinate with you for seamless delivery. Contact us for more details on the delivery process.

The cost of delivery depends on several factors, including distance, location, and the type of equipment required. Regarding Tilt-bed delivery, the cost will be between $5–$10 per mile, with a base charge of $300 to $500 for loading and transporting the container.

For detailed information, please request a quote or contact us, and our team will assist you!

Containers are classed as temporary structures and, in most instances, are not subject to planning laws. However, it is always advisable to seek assurances from your local planning office and any neighbours who could be affected by the siting of your container.

To ensure a smooth delivery, your site must be level and stable with enough space for the truck to maneuver. Here’s what you need to know:

Foundation: Shipping containers only need support at the four corners due to their rigid construction. Ideal supports include concrete pads, flagstones, railroad ties, or blocks. If using blocks, place them under each end and every 10 feet along the length for added stability.

Clearance & Space: Ensure at least 5 feet of clearance in front of the container to open the doors. For truck access:

• 10ft & 20ft containers need 75 linear feet of space.
• 40ft & 45ft containers need 120 linear feet of space.

If a 20ft container is delivered on a semi-truck (for multiple unit deliveries), allow for additional space.

Leveling: A level surface is crucial for the container doors to function properly. If the site is uneven, use blocks or supports to prevent alignment issues.

🚨 Important: If delivery is rejected because the driver cannot safely back into the site, a restocking fee of 15% plus trucking charges will apply. Make sure your location is properly prepared before delivery!

For more details, check out our Delivery Guide page.

Once your order is confirmed, you can look forward to delivery in about 2 to 5 days, depending on where you are. Our fully insured fleet and skilled drivers make sure that your container delivery goes smoothly and reliably. For more information, check out our Shipping & Delivery page.

Yes, you can! If you have the right gear to safely haul a shipping container, we’ll be glad to load your truck at the depot. Following your purchase, we’ll issue you a release number and pick-up information. You may then go to the specified intermodal depot, where they’ll load the container onto your truck.

If your facility does not have a truck that can carry a container, delivery assistance is available. Just be aware that you are responsible for complying with all DOT and OSHA regulations while on the depot grounds, and we cannot be held liable for anything that happens during transit.